This privacy policy applies to the use of Maidstone Studios Ltd.’s website:

We highly value your privacy and make this policy easily available through our site to assist you in understanding the handling of information whilst using this site.

Collected information

We collect information from contact / registration forms; the information you submit in our forms will be kept on our customer database. We also use Google to track conversations and visits to our website.

Any of the information we collect from you may be used in the following ways: To personalise our response to you (the information you provide helps us to better respond to your individual needs.)
To improve our website (we continually strive to improve our website and customer experience, and also appreciate any feedback on your website experience.)
To improve our customer service.
The email address you provide on contact forms may be used to send you further information and updates, in addition to receiving occasional company news, updates, related product or service information, etc. Please note that if at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe option at the bottom of all non-personal / promotional emails we send.
Any information you provide to us will never be shared with any third-party organisation except, where stated within our privacy policy, with your express and separate consent or unless required to do so by law.

We reserve the right to use information about your visit for AdWords Remarketing, a service provided by Google that connects the activity of with the Adwords advertising network and the Doubleclick Cookie, to remarket services provided by Maidstone Studios ltd after you have visited the website. You can opt out of the cookie tracking at any point here:

We use Google Analytics to monitor data such as demographics, gender and interests to better understand the behaviour of our customers in order to improve our services and to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies).

Log Files and Cookies

This website utilises industry standard analytics packages which gather limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.

Additionally, cookies may be used to provide easier and faster access to website features such as logins and / or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do not link the information we store in cookies to any personally identifiable information you have submitted while on our site.

We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing provided information such as your company name which may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at You also may make your request by phone or post at the address / phone number indicated at the end of this privacy policy.


We follow accepted industry standards, ISO 27001, to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore, as is the case with any organisation – we are not in a position to guarantee the absolute security of your information.
You may submit any questions you may have about our security procedures by emailing us at

Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and / or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and / or to comply with a judicial proceeding, court order or legal process served on our website.

Contact Details

If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone, post or email, our contact information is as follows: Maidstone Studios Ltd.
Vinters Business Park,
New Cut Rd,
ME14 5NZ

01622 600000

This privacy policy was last updated on 01/09/17